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New process for face mask exemptions

People who have genuine reasons for not being able to wear a face mask can access a new personalised exemption card from the end of May.  About the new face mask exemption cards  For some people, an impairment, health condition, physical disability or mental health can mean wearing a mask … Read more

What to do if you cannot wear a face mask

Find out how you can apply for a Communication Card if you are unable to wear a face mask.  About Communication Cards  We know face masks are unsuitable for some people due to disabilities or health conditions.  It is not always obvious why a face mask may be unsuitable for … Read more

Life at Orange

At Orange, there will be community transmission of COVID-19, with increasing risks to vulnerable communities, and pressure on the health system.  About Orange  At Orange, there are some restrictions in place to protect our communities. You can continue to do everyday activities including:  Meeting with friends and family  Attending events … Read more

How to get a Rapid Antigen Test

Rapid Antigen Tests are available to members of the public for free if they develop symptoms or are household contacts of a case.  Requesting a Rapid Antigen Test  Rapid Antigen Tests are free for household contacts and people with COVID-19 symptoms.  You can order a Rapid Antigen Test in two … Read more

How contact tracing works

Contact tracing allows us to find people who may have been exposed to COVID-19.   What contact tracing is  If someone has COVID-19, we need to find people who may have had exposure to the virus. This is contact tracing.  Contact tracing helps find out where someone might have caught COVID-19, … Read more


There is increasing evidence emerging on the long-term health impacts of COVID-19.  What is long COVID?  Long COVID is commonly used to describe symptoms that continue or develop from 3 months after you have had COVID-19 infection.  Most people with COVID-19 recover completely and return to normal health. However, some people … Read more

How to use the COVID-19 contact tracing form 

If you test positive for COVID-19, share your information with the Ministry of Health securely online to let others know to monitor for symptoms.  About the COVID-19 contact tracing form  Sharing details of where you have been helps to quickly identify high-risk locations that may need support to protect those … Read more

Wearing a face mask

Face masks are one way we can protect ourselves and others from COVID-19. You should wear a face mask whenever you can, and there are some places where you must wear one.  Face masks need to be secured to the face either by loops around the ears or ties around … Read more

Changes to the Traffic Light System

At 11:59pm on Friday 25 March 2022, our traffic light system is changing. At Red There will be no limits for a gathering outdoors with My Vaccine Pass. There will be a 200-person limit for gatherings indoors with My Vaccine Pass. You do not need to wear a face mask … Read more

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