All of New Zealand is now at ORANGE. Deaf Aotearoa is open to the community and public. Contact


How do I identify the symptoms of COVID-19? Symptoms include: fever, coughing, difficulty breathing, sore throat, sneezing plus runny nose, loss of smell. These symptoms do not necessarily mean you have COVID-19. The symptoms are similar to other illnesses that are much more common, such as cold and flu. Shortness … Read more

Simple steps you can take

Unite against COVID-19 Together we can slow the spread. Learn the simple steps you can take to unite against the virus and slow its spread.

Update from iSign – 9th April 2020

Hi, my name is Della, I am an iSign Customer Service Officer, based in Christchurch. iSign is still continuing to provide services despite the coronavirus situation, working from home. You can contact iSign: email: Free text: 3359 If you have work meetings via Zoom or Skype, iSign can … Read more

Easter Supermarket Hours

This is an important message about supermarkets and when they will be open during Easter. Easter is a four day holiday. Easter starts tomorrow, Friday 10 April, and finishes at the end of Monday 13 April. Usually, supermarkets are not allowed to open on Friday and Sunday during Easter. This … Read more

Benefit increases

From 1 April 2020 all main benefits will increase by $25 per week. For couples, the increase will be $25 in total. This increase to the after-tax rate will apply to: Jobseeker Support Sole Parent Support Supported Living Payment Young Parent Payment Youth Payment. This is in addition to rate … Read more

Essential Costs (Work and Income)

For those who are struggling to meet urgent and essential family and whānau costs, there might be help available from Work and Income. Work and Income call centres are experiencing very high demand at the moment, so we recommend you check the website first. If you don’t have access … Read more

Support through local Civil Defence Emergency Management Groups

During these challenging times, some people in our communities may need extra help to access the things they need during self-isolation, like food and medicines. For people who have an urgent need for essential supplies, and they don’t have the means or transport to get it themselves, they can contact … Read more

We are still providing Deaf Aotearoa services

Want you all to know that Deaf Aotearoa services are still ongoing. ALL facilitators are busy working from home making regular contact with service users and members of the Deaf community Facilitator what are they doing – Providing support/ advice on WINZ, housing and health issues. Translating information, contacting other … Read more

NEW COVID-19 Hotline: Skype & Email Address

Deaf Aotearoa have set up new Skype and Email specifically relating to COVID-19 If you are already communicating with staff/facilitator at Deaf Aotearoa, you can continue communicating with them. Are you not sure where to go for information or who to contact? Do you have concerns, questions and issues/barriers because … Read more

Update from the Ministry of Social Development

Message from the Ministry of Social Development (MSD) – 26th March 2020 People who are Deaf or hard of hearing can use the following means of contacting MSD. Deaf Link free-fax: 0800 621 621 Text: 029 286 7170 E-mail: Because of the volume of requests there may be a … Read more

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