Help while you’re self-isolating

Most people with COVID-19 will have mild to moderate symptoms and will be able to manage it at home.  But if you’re self-isolating because of COVID-19, help is available if you need it.

Available support

Most people will manage with the help of family and friends.  But if you and your family need extra support while you’re self-isolating, you may be able to get some additional help such as:
  • supplies delivered to you
  • money to pay for urgent and essential costs, like food, medicine and some bills
  • support from community groups, iwi and Pacific groups in your area.

Request help while you’re self-isolating

Anyone can request help if they need it — you do not need to be getting a benefit.

You can call the COVID welfare line for free on 0800 512 337, 8am to 8pm, 7 days a week.

Keep in touch

Keep in touch with your friends and family, and any community groups you are in contact with. They can:

  • check how you are feeling
  • check if you need basic supplies like food or medicines.

If you need medical help

If your symptoms get worse or you need urgent medical care, call your local healthcare provider or Healthline on 0800 358 5453.

If you or the person with COVID-19 develops difficulty breathing, severe chest pain, fainting or becomes unconscious, call 111 immediately.

Financial support

There’s financial support for people who need to stay at home due to COVID-19.

  • Financial support

Wellbeing helplines and support

If you feel you are not coping, or you have concerns for others, it is important to talk with a health professional.

  • Find helplines to get support

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