We thank you for coming into our facilities to help keep you, your families, loved ones, our workers and communities safe.
MIQ is not only an important part of our border measures to keep COVID-19 out of New Zealand – in community outbreaks such as this, we now also have a role to play in protecting the rest of New Zealand from COVID-19 spreading further in the community.
MIQ has been making changes to the configuration of our facilities in Auckland and elsewhere in response to the community outbreak. These changes enable people in the community who are positive cases to enter quarantine facilities, and close contacts of positive community cases who are not able to isolate at home, to go into managed isolation facilities.
The purpose of managed isolation is to ensure people do not have COVID-19 before they return to our communities. People entering New Zealand must stay in managed isolation or quarantine to help stop the spread of COVID-19. If you have COVID-19, or if there is reason to believe you might have COVID-19, then you will need to stay in a quarantine facility for at least 14 days. We are all committed to making the managed isolation and quarantine experience as pleasant as possible
Here is some guidance to help you to understand how you will be supported during your stay in MIQ.