Managed isolation and quarantine facilities are safe
Managed isolation and quarantine facilities are safe and there is plenty of support.
These facilities are staffed by a team of health professionals, hotel and government workers.
Your on-site team of registered nurses are available 24 hours a day, 7 days a week to support you if you begin to worry about you or your whanau’s (family’s) physical or mental wellbeing or have any specific health needs.
You can also access a mental health clinician at your facility with the support of your on-site registered nurses if needed.
You do not have to pay for your stay.
Additional charges, if required, are noted below.
If you have already tested positive for COVID-19, you will not be re-tested.
If you are a close contact of a person diagnosed with COVID-19, we will test you from time to time for COVID-19. This is usually around days 3 and 12 of your stay.
You might also be tested if you show symptoms of COVID-19 or if anyone on your floor has tested positive.