1. Managed Isolation Welcome Pack

New Zealand currently has nearly eliminated COVID-19. As such, people can travel freely within New Zealand.

However, to keep New Zealand safe, everyone who travels to New Zealand are legally required to undergo either quarantine or managed isolation for 14 days.

This booklet contains information about managed isolation. It explains what will happen to you, our COVID-19 testing procedures, and what needs to happen before you leave the facility.

The managed isolation facility you are staying in is run by the New Zealand Government to keep you and New Zealand’s community safe from COVID-19.

We appreciate your stay in a managed isolation facility will delay your return home and connection with others. We will do all we can to make your stay as pleasant as possible under the circumstances. While you are here please be kind to hotel and health staff, and follow their advice, guidance or directions.

During your stay one of our on-site staff will talk to you about your plans after the isolation period is completed. Please read the information in this document, including the questionnaire at the back before they speak with you. You will be contacted and told when this will happen.

The dedicated on-site staff are there to help you. Please talk to them if you have questions or concerns about any aspect of your stay.

Who to contact

If you have any health-related matters you should talk to the on-site health team first, or you can email: managedisolationcomments@health.govt.nz

COVID-19 information is on the Government website: https://covid19.govt.nz/

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