3. CHARGES FOR MANAGED ISOLATION

The Government recovers some of the costs for managed isolation to share the financial load in a way that fairly reflects the benefits to both the New Zealand public of having a robust system, and those who leave and enter the country.

The charging regime started at 12.01am on 11 August 2020.

How much will it cost?

$3,100 for the first or only person in the room (whether that is an adult or a child) with $950 for each additional adult and $475 for each additional child (3-17 years old, inclusive) sharing that room, all GST inclusive. There will be no charge for children under the age of 3 if they are staying in a room with another person.

Who is liable to pay?

  • New Zealanders who are visiting New Zealand for less than 90 days, unless they qualify for a waiver
    or an exemption. New Zealanders are defined as New Zealand citizens (including those in the Cook
    Islands, Niue and Tokelau) and residence class visa holders, and Australian citizens and permanent
    residents who are ordinarily resident in New Zealand.
  • Temporary visa holders will have to pay, unless they left New Zealand on or before 19 March 2020,
    and were ordinarily resident in New Zealand as of 19 March 2020.
  • Everyone who is entering on a border exception as a critical worker will have to pay. Their employers
    may pay these costs.

If you are liable to pay, you will need to download and fill out the digital application form at www.miq.govt.nz/fee-and-waiver-form.pdf . Once you have completed this, please email it to fees@miq.govt.nz

What are exemptions and waivers?

An exemption is for people who are not liable to be charged for their managed isolation and quarantine.

A waiver is for people who are liable to be charged for their managed isolation and quarantine, but can apply to get some or all of the charge removed.

Who is exempt from the charges?

  • New Zealand citizens who will be residing in New Zealand for longer than 90 days
  • Partners, dependent children and legal guardians who are isolating or travelling with someone who is exempt from paying charges (unless they are entering under a critical worker border exception)
  • Someone in New Zealand who goes into managed isolation to care for a person who is exempt from charges
  • Anyone travelling to New Zealand to attend the sentencing of the person convicted of the Christchurch mosque attacks
  • Refugees, including claimants, protected persons and applicants under the special immigration category for victims of domestic violence, when they enter New Zealand for the first time
  • Anyone entering New Zealand after a medical air transfer or rescue at sea
  • Patients travelling as part of the Ministry of Health’s High Cost Treatment Pool or the Ministry of Foreign Affairs and Trade’s New Zealand Medical Treatment Scheme
  • New Zealand citizens ordinarily resident in the Cook Islands, Niue or Tokelau who are travelling to New Zealand for medical treatment
  • New Zealand citizens ordinarily resident in the Cook Islands, Niue or Tokelau, travelling from a third country through New Zealand (staying less than 90 days) in order to return to the Cook Islands, Niue or Tokelau (staying at least 90 days)
  • People being deported to New Zealand from Australia and people defined as “returning offenders” in the Returning Offenders (Management and Information) Act 2015 returning to New Zealand for the first time
  • Diplomats and consular staff, including their families, and official foreign government representatives.

To demonstrate you are exempt, you will need to download and fill out the digital application form at www.miq.govt.nz/fee-and-waiver-form.pdf . Once you have
completed this, please email it to fees@miq.govt.nz

Who can apply for a waiver?

Anyone who has come home, but cannot afford the charges will still be able stay in managed isolation and quarantine. People may apply for a waiver and these will be considered on a case-by-case
basis. Waivers will be available in cases of undue financial hardship and other special circumstances including:

  • A New Zealander entering managed isolation because they left New Zealand to accompany a person back to New Zealand who is disabled or cannot travel alone
  • Someone needing to travel to or from New Zealand to receive medical treatment.
  • Other compassionate grounds, including when a person has travelled to visit a seriously ill or dying close relative or attend a funeral or tangihanga (whether in New Zealand or overseas).

Check www.miq.govt.nz for more information on who can apply for waiver.

How to apply for a waiver

To apply for a waiver you will need to fill out the digital application form at www.miq.govt.nz/feeand-waiver-form.pdf . Once you have completed this, please email it to fees@miq.govt.nz

Paying your charges

People who are required to pay the managed isolation charge will receive an invoice at the end of their stay in managed isolation and will generally have 90 days to pay unless staying in New Zealand for a shorter period than that. The invoice will explain how to pay. People will not have to pay at the managed isolation facility.

For any further questions

Please check www.miq.govt.nz

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