The New Zealand Government has a strong and robust exemption system to protect New Zealand from COVID-19. A permission to leave managed isolation is only issued in very limited circumstances for exceptional reasons, and where the public health risk is low and can be managed.

Generally when you arrive in New Zealand you’ll isolate in a managed isolation or quarantine facility. You may apply through the exemption process to isolate elsewhere such as a hospital, if your medical or other needs cannot be met in the facility.

You can also apply to leave the facility to attend a medical appointment, if you’re transiting New Zealand to another overseas country, or for other exceptional circumstances.

Exemptions are also required for a parent or guardian to join a minor, or for someone to join a person who needs support with their health and wellbeing while in managed isolation.

If you believe you have exceptional reasons for applying for an exemption, please visit www.miq.govt.nz/exemptions for more information or to apply. You can also talk to on-site staff.

If you become unwell after you leave

If you feel unwell after you leave contact Healthline for free on 0800 358 5453. The symptoms of COVID-19 are cough, sore throat, shortness of breath, runny nose, loss of sense of smell, or fever. For any emergencies call 111.

If you feel you are not coping, it is important to talk with a health professional. For support with grief, anxiety, distress or mental wellbeing you can call or text 1737 -free anytime, 24 hours a day, 7 days a week to talk with a trained counsellor.

If you need more information

Visit www.health.govt.nz/covid-19. Information on self-isolation is available on the ‘Self Isolation’ page.