On 14 September, the need for physical distancing on public transport was removed. Wearing face coverings or masks on domestic flights or on public transport such as trains, buses and ferries remains mandatory but there are some exemptions.

A mask or face covering needs to cover both your nose and mouth. It is important not to touch your mask or face covering and then your face with your hands while you are wearing it.

Exemptions on public transport — at Alert Level 2 and above

Exemptions from wearing masks or face coverings on public transport at Alert Level 2 and above are:

  • children under 12 years of age
  • a person who has a medical condition that prevents them from wearing a mask or face covering safely or comfortably — this includes people with asthma or a disability.

Exemption Card

An exemption card has been developed specifically for those who cannot wear face coverings safely or comfortably due to a disability or health condition. You don’t need an exemption card, but if you feel more comfortable having one, you can print or download a copy of this card and show it if you are asked why you are not wearing a face covering.

Cards are available for you to print in:

  • Wallet size;
  • Mobile phone screen saver size;
  • A4 size.

You can download a copy of the exemption card here.

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