Total Mobility Subsidy to 30 June 2020

Waka Kotahi, the NZ Transport Agency has extended the support for fare-free travel on Total Mobility services (up to the regional cap). From Tuesday 14 April, the subsidy applied while New Zealand was in COVID-19 Alert Levels 3 and 4, up to 30 June 2020. As of 14 May, the subsidy now applies until 30 June 2020, irrespective of New Zealand’s COVID-19 Alert Level.

From 1 July 2020, the normal fare payment processes will resume.

Fare collection is being reinstated on regular public transport services during Alert Level 2, although there will be some regional phasing of this to allow for differences in councils’ ticketing systems. Given Total Mobility is a national scheme, Waka Kotahi has taken a national approach to reintroducing fares. This means that Total Mobility clients will be able to benefit from free travel until 30 June 2020, up to the regional cap. Total Mobility operators can only pick up one client or people who know each other travelling as one group. Clients must sit behind the driver and try to maintain at least one metre space in between themselves and the driver. The subsidy includes Mobility Taxis.

Waka Kotahi understands the challenges disabled people face in using regular public transport services. They are working with the councils, operators and stakeholders to keep services operating according to government guidelines while safeguarding the health and safety of the public transport staff and all users.

For further information contact your local Total Mobility provider, or take this link to Waka Kotahi website

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