Home-based personal care services such as support with toileting, washing, feeding should be provided under Alert Level 2. Household management such as cleaning can also be provided under Alert Level 2.

Support workers who provide you with personal cares should:

  • follow guidelines for personal protective equipment (PPE), have good hand hygiene, cough or sneeze into their elbow or a tissue, and not come to work if they are sick or have been around someone who is sick
  • where possible not provide care to lots of different people
  • keep 1-metre apart from you where possible
  • keep a record of the people they are in contact with, for contact tracing purposes.

Support workers who provide you with household management, such as cleaning, should:

  • keep 1-metre apart from you where possible
  • have good hand hygiene, cough or sneeze into their elbow or a tissue, and not come to work if they are sick or have been around someone who is sick
  • keep a record of the people they are in contact with, for contact tracing purposes.

You should agree with the people you live with and your provider who should visit and how their health will be protected.