The government is doing its best to support everyone in New Zealand during COVID-19.

Some things the government is doing include:

  • Giving money to some businesses so that they can pay their workers’ wages while they stay at home (wage subsidy scheme).
  • They are giving money to some people if they are self-employed and cannot work at home.
  • They are helping businesses to organise their money, bills and taxes while they are closed.

If you receive a benefit, it will carry on.

If you need help with money, you can contact Work and Income, New Zealand.

General enquiries for under 65 – Call our general enquiries team anytime between:

  • Monday to Friday – 7 am and 6 pm
  • Saturday and Sunday – 8 am and 1 pm
  • Phone: 0800 559 009

If you are deaf, hearing-impaired or find it hard to communicate by phone you can contact us on:

NZ Relay Help Desk Hours of Operation:
NZ Relay Help Desk services are available 24 hours a day, seven days a week, 365 days a year.

TTY: 0800 4 713 713
Voice: 0800 4 715 715
Fax: 0800 4 329 697

Help Desk email:

helpdesk@nzrelay.co.nz

NZ RELAY Postal Address:

NZ Relay
PO Box 106900
Auckland 1143

NZ Video Interpretation Service:

Hours of Services:

8am – 8pm -Monday – Friday
10am – 5pm – Saturday
12pm – 5pm – Sunday

Skype Usernames

  • nzvis01
  • nzvis02
  • nzvis03
  • nzvis04
  • nzvis05

Phone Number

  • 0800 4 877 877