If you need financial support, you can contact MSD services:
- Work and Income Services;
- Youth Services.
What can they help you with?
MSD can help you with financial support for emergencies and on-going needs.
There is a wide range of information on the MSD website.
You can apply for a main benefit on-line and check your eligibility for food assistance. You can also ask for help by phone for other essential needs, for example emergency housing.
How can you contact them?
MSD service centres are currently closed but case managers are still available to help people in need. Here are website links:
Ministry of Social Development: https://www.msd.govt.nz/
Work and Income: https://www.workandincome.govt.nz/
Select the MyMSD login button at the top of the home page to apply for food grants, benefits, and support.
MyMSD is available 24 hours a day, 7 days a week
Alternately, you can phone MSD
- 0800 559 009 (General line);
- 0800 552 002 (Seniors 65+);
- 0800 889 900 (Students);
- 0800 559 009 (General line).
MSD’s hours are:
§ Monday from Friday 7am to 6pm
§ Saturday from 8am to 1pm
If you are Deaf or hard of hearing you can contact Work and Income by:
- text message service – 029 286 7170
- fax – 0800 621 621
- e-mail service – MSD_Deaf_Services@govt.nz
We currently have a lot of requests so there might be a delay in getting back to you, but we will get back to you.