• The best way to stop COVID-19 from spreading is to keep people far apart for a while so that they cannot spread the virus to each other.
  • For this to work, you need to stay at least two metres away from everyone unless they are the people who live with you and your essential support workers. Two metres is about the same length as a couch or your bed.
  • If you want to talk to your friends, family or whānau, think about different ways you can contact them. You can call, text, or video chat instead of meeting up
  • If you want to talk to your neighbour, do it over the fence. Make sure you are two metres away from them.
  • Children can travel between two houses if
    • Their parents do not live together
    • BUT they still live in the same town or city
  • You can drop off groceries to people who need help getting food, like your grandma. Remember that you still need to stay two metres away from them when you drop things off. Two metres is about the length of a couch or your bed; this means that you cannot go inside their house. You can leave the groceries at their door.
  • You can ask someone you trust to drop off groceries to you if you need help. Remember that you still need to stay two metres away from them. Two metres is about the length of a couch or your bed; this means that they cannot come inside your house. You can ask them to leave the groceries at your door for you to collect when they leave.
  • If you need help, information or advice while you are staying at home, you can call the government COVID-19 helpline on 0800 779 997. It is open every day from 8 am-10 pm and it is free to call.

NZ Relay Help Desk Hours of Operation:
NZ Relay Help Desk services are available 24 hours a day, seven days a week, 365 days a year.

TTY: 0800 4 713 713
Voice: 0800 4 715 715
Fax: 0800 4 329 697

Help Desk email:

helpdesk@nzrelay.co.nz

NZ RELAY Postal Address:

NZ Relay
PO Box 106900
Auckland 1143

NZ Video Interpretation Service:

Hours of Services:

8am – 8pm -Monday – Friday
10am – 5pm – Saturday
12pm – 5pm – Sunday

Skype Usernames

  • nzvis01
  • nzvis02
  • nzvis03
  • nzvis04
  • nzvis05

Phone Number

  • 0800 4 877 877

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